Shipping policy

Last updated: May 27, 2026

Thank you for shopping with Faye Ora. This Shipping Policy outlines how orders are processed, shipped, and delivered when purchasing lighting and chandelier products from our website.

Shipping Destinations

Faye Ora currently ships within the United Kingdom. Orders are delivered using trusted shipping partners selected based on destination, parcel size, and delivery requirements.

Product Availability

This shipping policy applies to all products sold on the Faye Ora website unless otherwise stated on an individual product page.

Order Cut Off Time

6:00PM (GMT)

Order Processing Time

Due to the size, handling requirements, and preparation process involved with chandelier and lighting products, orders require additional processing time before shipment.

Processing time: 3–7 business days

This includes:

Order verification
Quality inspection
Protective packaging
Dispatch preparation

Orders begin processing once payment has been successfully confirmed.

Business Days

Orders are processed and dispatched on business days only (Monday to Friday).

Orders are not processed on weekends or UK public holidays. Orders placed outside business days will begin processing on the next available working day.

Estimated Delivery Time

After dispatch, delivery generally takes:

Delivery time: 14–21 business days

Delivery estimates may vary depending on: